Key accessibility questions to ask when buying or selling a digital product

Are you looking to find a digital tool or service for your staff or customers, and want to know how you check that its supplier has made it accessible?

Or are you a digital tool or service creator, and want to know how to prove to your potential customers that it is accessible?

Making an accessible product can be complex when there are multiple organisations involved in its creation. Here Jonathan Hassell talks with Bequeathed on how we helped them, and their development partner Tier 2 Consulting, make their Will for Good accessible to meet their client RNIB’s accessibility requirements.

The case study highlights how accessibility can be successfully achieved when all parties are clear of their responsibility for making it happen in the project plan.

You’ll hear RNIB talk about why they wanted to find an online Will system to recommend to their supporters, and why accessibility was an essential requirement of that.

You’ll also hear the Chief Operating Officer of Bequeathed and Project Manager of Tier 2 Consulting talk about the challenges they faced in getting the product to WCAG 2.1 AA, how Hassell Inclusion’s clear plan, training and support helped them work towards meeting the objectives, how useful user testing with disabled people is, and what made the difference in getting them to the finish line.

We’re asked all the time for examples of real accessibility success. This is a great one, and an opportunity to find out how it happened from the people who made it happen. Enjoy!

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Membership of HiHub is free and gives you full access to our webinar video archive, downloads & guidance to help you on your accessibility journey whether you’re: an advocate for diversity and inclusion; your organisation’s accessibility lead; a product or campaign manager; or a member of a team creating sites and apps.

Need help with Accessible Procurement?

Our Procurement Workshops show procurement and outsourcing managers how to embed accessibility in the processes, RFPs and contracts for procuring procuring digital tools, and outsourcing aspects of their digital products and marketing campaigns.

These workshops lead you through:

  • how to specify accessibility requirements for each different type of product/campaign, and set up your relationships with vendors and suppliers contractually so you can be sure they’ll deliver to those accessibility requirements.
  • how to approach your current vendors and suppliers who you didn’t require accessibility from contractually, but now need it.

If you’ve only got 1 hour a month to improve your digital accessibility knowledge, spend it with us! Digital Accessibility Experts Live

Come and join us at our free monthly webinar:

Upcoming webinars:

  • 19 December – ‘How to meet the accessibility needs of an increasingly diverse workforce’
  • 30 January – ‘Trends in Digital Accessibility 2025’